Reference

Privacy Policy for Your Account

DANA, OVO, GoPay and QRIS checks sit under one Privacy Policy, so you can see why we ask for account details before you open the lobby.

Account data scopeDANA record handlingCookie controlPrivacy request path

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What This Policy Covers Today

poka 88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters before you open Sic Bo, Great Rhino, E-Sports Arena or any wallet screen. This Privacy Policy explains the account, device, payment and support data we collect when you use poka 88 in Indonesia. We use those records to confirm your login, process deposits

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through DANA, OVO, GoPay and QRIS, show your balance correctly, answer privacy requests and reduce account misuse. Access to account features depends on local law, and we keep eligibility checks separate from marketing choices. If you create an account from Denpasar, the same account steps apply:
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enter your phone number, secure your password, confirm payment details and check Profile > Privacy Requests when you want a data copy or correction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT

3 Ways to Reach Privacy Support

Privacy questions need a clear route, not a generic inbox. We handle data requests through live chat, WhatsApp and the account Help page every day from 09:00 to 01:00 WIB. When you contact us, we may ask you to confirm your account phone number and the last payment rail used, such as DANA or QRIS, before discussing account records.

Team online

Live Chat

Use the chat button after login and choose Privacy Request. We can confirm recent account activity, explain cookie choices, and tell you which record may be needed before any change is made.

WhatsApp Queue

Message our WhatsApp support during 09:00-01:00 WIB and ask for the privacy queue. We will not ask for your password, but we may verify your phone number and last DANA, OVO, GoPay or QRIS method.

Account Help Page

Open Profile > Help > Privacy Requests to ask for a data copy, correction or account record check. This route keeps the request tied to your login session and reduces back-and-forth.

HANDLING RULES

6 Checks Behind Your Privacy

We apply the same privacy handling whether you browse Crash Games on mobile or check a QRIS deposit from another device.

Account Data

We collect account basics such as phone number, login name and password hash so your session can be matched to…

Payment Records

DANA, OVO, GoPay and QRIS records are kept to match deposits, failed attempts and balance checks.

Device Sessions

Go to Account > Security > Active Sessions to see recent device access.

Cookie Choices

Cookies help keep you logged in, remember language choices and measure page issues.

Game Activity

When you open Bingo, Fishing God or Aviator, we keep activity logs tied to account safety and balance accuracy.

Retention Requests

Ask us to correct or remove eligible records through Profile > Privacy Requests.

Privacy Policy Questions We Answer

This FAQ focuses only on privacy: what we collect, how we use it, how you can reach us and what happens when you ask for changes. Use it before you open an account, or return after login when you want to check your own data path inside Profile > Privacy Requests.

We collect the account details needed to create and protect your login, including phone number, username, password hash, device session data and payment references linked to DANA, OVO, GoPay or QRIS activity.

Payment records help us match deposits, verify balance changes and answer wallet questions. We keep rail names, timestamps and transaction references, but we do not ask for your wallet app password.

Yes. Log in, open Profile > Privacy Requests and choose Data Copy. We may confirm your phone number and recent payment method before sharing account records through a safer support route.

Cookies keep your session active, remember page settings and help us spot login issues. If you clear cookies on your phone browser, you may need to sign in again and confirm your account.

Open Profile > Privacy Requests and choose Correction Request. Support may ask for your current login name, the old phone number and a recent DANA, OVO, GoPay or QRIS reference.

No. Activity from Sic Bo, Crash Games, Bingo or other rooms stays tied to account checks, balance accuracy and support handling. We do not publish your play history in public areas.

We keep privacy request records long enough to answer the request, confirm what action was taken and handle any open dispute. Some records may remain where local law permits.

Privacy Policy for Your Account

3 Ways to Reach Privacy Support

Live Chat

WhatsApp Queue

Account Help Page

6 Checks Behind Your Privacy

Account Data

Payment Records

Device Sessions

Cookie Choices

Game Activity

Retention Requests

Privacy Policy Questions We Answer

01 What personal data does poka 88 collect when I open an account?

02 Why do you need payment records for DANA, OVO, GoPay and QRIS?

03 Can I ask for a copy of my account data?

04 How do cookies affect my privacy on mobile?

05 How do I correct a wrong phone number or account detail?

06 Do you share my game activity with other people?

07 How long do you keep my privacy request records?

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